Loyalty Program

Jake's Loyalty Program

Did you receive a card in the store? Register it now to start earning points. 

No card but want to start receiving points right away? Register online now, then use your phone number to accumulate points when you dine at Jake’s. No card required!

Note: If you would like a physical card, please pick one up before registering. You will not be able to add a card to your account once you have registered online.

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200 FREE BONUS POINTS will be added to your account after you register. 

Present your card (or the phone number associated with your account) and earn points when dining with us, catering with us for your full or limited service on- or off-premise event,* or when purchasing a gift card. For every 250 points earned, you will be earn a $25 reward.

*On- or off-premise events: luncheons, birthdays, graduations, anniversaries, 4th of July grill outs, lake parties, etc.).

How to Earn Points

  • Earn double points during your birthday week
  • Purchasing gift cards earns loyalty program points or bonus gift cards during certain promotions
  • Off-premise catering events
  • Ordering from our Party Platter menu in-house and off-premises
  • Dining with our in-house custom menus and family style menu (options)
  • Hosting wife/husband birthday party with a custom menu on our Garden Patio or Private Rooms
  • $25 gift cards will be issued for every 250 points earned

Forgot your card?

In the event that a Loyalty Card is not swiped because the card was left at home, we will gladly add the points to your card after receiving the following via mail or fax: your receipt along with the card holder’s info (first name, last name, address, city, state and zip code. PLUS LOYALTY CARD NUMBER).  We will do our best to have it back in two weeks.

THE FINE PRINT: Cards are not-transferable and cannot be combined with other cards. Sorry, NO EXCEPTIONS. All non-redeemed points will be rolled over. Points never expire. The following events or transactions are excluded from earning points: any off-premise fees or expenses that are not food or alcohol (chairs, tables, lights, etc.), commissions, gratuities, deposits, delivery fees, forfeit deposits, and sales tax.

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FAQs

Reward dollars will be redeemed in real time upon your request. The total amount of Reward dollars will be redeemed if the check exceeds the total amount of available Reward dollars.

If the check is less than the amount of Reward dollars available only the amount of the subtotal will be redeemed.

BANK YOUR REWARDS

You can choose to not redeem and instead bank your Reward dollars for later use.

MORE PERKS THROUGHOUT THE YEAR

The account holder will receive a birthday postcard for $20 off to use during his or her birthday month. about special events including wine and beer dinners, as well as chef and author visits.

WHY HAVEN'T I RECEIVED ANY STATEMENT?

You have direct access to view your account activity online.

WHAT IF I FORGET TO PRESENT MY REWARDS CARD?

You must SEND IN OR SCAN to US your receipt to add credit to your account.

WHY IS MY POINT BALANCE LESS THAN I WAS EXPECTING?

Each time 250 points is reached in your account an automatic conversion occurs reducing your point balance by 250 points and adding $25 in Reward dollars. The Reward dollars are loaded to your Rewards account and available for redemption during your next visit.

CAN I EARN POINTS FOR A PRIVATE PARTY?

Absolutely! You will receive points for the amount spent on food and beverage only less the amount of tax, gratuity, any discounts, coupons, gift certificates redeemed, retail wine, room rentals, supply rentals or gift card purchases. You can earn a maximum of 5,000 points on any one event.

WHAT ABOUT THIS WINE COUPON I RECEIVED ?

This coupon can be used for yourself or to treat someone else. This coupon cannot be exchanged for cash.

CAN I EARN POINTS WHEN SOMEONE ELSE AT MY TABLE PAYS THE BILL?

Sorry, points will only be awarded to the account holder that pays the bill.

HOW AND WHERE DO I REDEEM MY REWARD DOLLARS?

Reward dollars are earned after the 250-point threshold has been met during a visit. To redeem Reward dollars please inform the server. If the check exceeds the amount of the Reward dollars available, the full amount of Reward dollars will be redeemed.

If the check is less than the amount of Reward dollars available only the amount of the subtotal will be redeemed. Any remaining Reward dollars will remain on the Rewards account for use during your next visit. Please note that Reward dollars cannot be used towards gratuity and there is no cash back.

Reward dollars cannot be applied to room fees, gratuity, gift card purchases or tax and have no cash value.

CAN I CHECK MY POINTS ONLINE?

Yes, please click here to register your card or if you have already registered click here to login and view your account.

HOW DO I RECEIVE A BIRTHDAY POSTCARD?

The primary account holder will be sent a birthday postcard at the beginning of his or her birthday month and is valid for the entire month. Only one birthday postcard is sent per account. If you haven't received your birthday postcard please contact us.

WHAT COUPONS AND CERTIFICATES CAN BE USED TOGETHER?

  • You can use gift cards, Reward certificates, and Reward dollars together.
  • You can use a gift card and either your wine postcard OR birthday postcard.
  • You can use gift cards and your holiday bonus coupons together.
  • You cannot use your holiday bonus coupon and wine postcard at the same time.
  • You cannot use your holiday bonus coupon and birthday postcard at the same time.
  • You cannot use your birthday postcard and wine postcard at the same time.
  • You may use as many Reward certificates, Reward dollars, AND holiday bonus coupons as you wish to pay the bill, please be aware these certificates cannot be used towards tax and gratuity.

Please note there is no cash back on any holiday bonus coupon, Reward certificate, Reward dollars, birthday postcard or wine postcard.

Any remaining balance on a gift card will stay there until it is used.